One public point of contact, routed to the right team.
Tell us what you are trying to do and include screenshots or error messages when useful.
Use this address for product questions, account access, technical support, billing, or publication inquiries.
Book a demo
See Precisia working on real document workflows and discuss your use case with the team.
Add-in support
For help installing, opening, signing in, or using the Precisia add-in, email us with your account email and context.
Support for enterprise document work.
Precisia is used for confidential, high-stakes document analysis. Support requests are handled by the team operating the platform.
Business-hours support
Support is available Monday to Friday, excluding public holidays, during Central European business hours.
Security and privacy requests
For security, privacy, compliance, or data-processing questions, contact us and we will route the request to the appropriate owner.
Service access
Precisia may require an active account or subscription.
The add-in is free to install, but use of the service requires a Precisia account and may require a paid Precisia subscription depending on your agreement with Precisia.