TERMS AND CONDITIONS

1. PRECISIA information

PRECISIA is a simplified joint-stock company registered with the Trade and Companies Register of Nanterre under number 938 586 492 whose registered office is located at 5 T Avenue Pozzo Di Borgo, 92210, Saint-Cloud (the “PRECISIA”).

1. Definitions

"Administrator"	means the Client for whom the Account is created and who can grant access to other Users of his company.
"Account"	means the secure account that the Administrator and the User have on the Platform in order to access the Services.
“AI”	means the generative AI technologies integrated into the Solution that are used to automatically extract, clean, and structure information from Input Files, in accordance with the Client’s internal models and business use cases.
“Applicable Regulation”	means the regulation EU 2016/679 of the European Parliament and of the Council of 27 April 2016 and the French Data Protection Act of 6 January 1978.
“Client”	means the legal or natural person identified in the Quotation who subscribes to the Services under the terms set forth herein.
“Credits”	means the units purchased by the Client, within the limits specified in the Quotation, which allow the use of the Service, in particular the Extraction Data from Input Files. The number of Credits required for each extraction is indicated on the Solution and may vary depending on the complexity or volume of the Input Files.
“Dashboard”	means the interface of the Solution made available to the Administrator allowing them to access, view, and manage data, User access, settings, Crédits or features related to their Account and the Services they have subscribed to.
“Data Extractor”	means the module accessible on the Solution enabling in particular data extraction from a large volume of documents.
“Extracted Data”	means the extraction criteria configured by the Administrator and the Users within the Solution to define the types of data to be extracted from Input Files.
"Input Files"	means any structured or unstructured data sources uploaded by the Administrator or the User into the Solution, including but not limited to technical reports, audits, spreadsheets, PDFs, emails, websites, and other documents from which data may be extracted.
"Output Files"	means the files generated via the Solution, containing Extracted Data exported in formats suitable to the Client’s operational needs, such as Excel, CSV, or Word . Accepted export formats are specified within the Solution interface.
“Quotation”	It’s based on the Client’s needs. The Client must accept it in writing (including by email) within the timeframe mentioned in the Quotation. This acceptance implies acceptance of the Terms and Conditions in their version in force at the date of the Quotation. - The purchase of additional Credits; - or the change of number of Seats; - or the change of Credit limits; -or any optional services. will be subject to the establishment of a new Quotation.
“Period”	means the duration of each Period of Subscription as indicated in the Quotation.
“Seat”	means the User Accounts that the Administrators can create via their Dashboard. The maximum number of Seats subscribed to by the Client is described in the Quotation.
"Service"	means the functionalities made available to the Client via the Solution, as described in the Quotation and in Article “Description of Services”, including data import, extraction, structuring, analysis, and export capabilities.
“Solution”	means the data analysis and AI platform accessible at https://app.precisia.ai, which enables access to the Services as described below. It also includes the Data Extractor.
“Special Conditions”	means the special conditions that can supplement the Terms and Conditions, which, in the event of any contradiction, shall prevail over the Terms and Conditions and the Quotation.
“Specific Development”	all content and/or IT developments developed by PRECISIA at the Client's request, which do not correspond to the standard features of the Solution.
“Sub-Processor”	means the entities listed in Appendix 1.
“Subscription”	means the form under which the Client subscribes to the Services.
“Terms and Conditions”	They define: The terms of use of the Services, The respective obligations of the parties. The Client can find them via a direct link at the bottom of the Solution page.
"User"	Refers to any natural or legal person who uses the Service on the Solution.

3. Purpose

PRECISIA offers the Client access to its data analysis and IA Solution and related Services as detailed in the Article “Description of Services”.

4. Contractual documents

The contractual relationship between the Client and PRECISIA is governed, in descending hierarchical order, by the following documents:

the Special Conditions if any applicable;
the Quotation if any applicable (in case of contradiction, the most recent Quotation shall prevail over the oldest one(s));
the Terms and Conditions.

5. Conditions of access to Services

The Client is a legal entity acting through a natural person with the power or authority required to enter into a contract in the Client’s name and on their behalf.
The Client is a professional, understood as any natural person or legal entity acting for purposes within the scope of their commercial, industrial, artisanal, liberal or agricultural activity, including when acting in the name of or on behalf of another professional.

6. Description of the Services

1. Services

Prior to subscription, the Client acknowledges that the characteristics and constraints of the Services, especially technical ones, are available on the Solution. The Solution is designed to allow the Client to perform various actions depending on the modules subscribed to. The Data Extractor enables in particular the Client to :

import and consolidate Input Files from a wide range of sources, including technical reports, audits, spreadsheets, PDFs, emails, websites, and other documents;
automatically extract, clean, and structure key information using AI, in accordance with the Client’s internal models and business use cases;
configure Extraction Parameters to determine the types of data to be extracted from the Input Files;
visualize and analyze the resulting Extracted Data in order to identify opportunities, flag risks prioritize assets, and support strategic and operational planning;
export the Extracted Data in the form of Output Files, in formats adapted to the Client’s operational needs (e.g., Excel, CSV, Word ). The formats accepted for Input Files and Output Files are specified directly on the Solution interface. The scope, functionalities, and performance of the Solution and Services are subject to ongoing improvement and may evolve over time. The Client acknowledges that the characteristics, functionalities, and technical constraints of the Services were made available prior to subscription and that the Client has accepted them as part of the contractual engagement. Except for Trial Period, the specific Services subscribed to by the Client are detailed in the Quotation. Any request to modify the scope of the Services or the module must be the subject of an additional Quotation accepted by PRECISIA. PRECISIA reserves the right to offer additional or optional services at its sole discretion.

2. Subscription and access to Services

To access the Services the Client must accept the invitation sent to PRECISIA via email to join the Solution. Registration automatically opens an Account to the Administrator in the Client’s name, thereby enabling the Administrator to access the Services using their login and password. Once the Administrator’s Account has been created, the Administrator is free to create accesses for Users up to the number of Seats specified in the Quotation. The Client is solely responsible for setting Users' access rights via the Dashboard and for the personal use of the Solution by Users.

3. Additional Services

Maintenance

For the duration of the Services, the Client benefits from maintenance, specifically corrective and ongoing maintenance. In this context, access to the Solution may be limited or suspended. PRECISIA makes every effort to provide the Client with corrective maintenance to address any malfunction or bug found on the Solution. The Client also benefits from ongoing maintenance, which PRECISIA may carry out automatically and without prior notice. This encompasses to the Solution's functionalities, the addition of new features and/or technical installations used within the framework of the Solution (aiming to introduce minor or major extensions). Access to the Solution may also be limited or suspended for planned maintenance purposes, which may include the aforementioned corrective and ongoing maintenance operations referred to above.

Hosting

PRECISIA uses its best efforts to host the Solution, as well as the data produced by and entered on the Solution (including Input Files, Extracted Data and Output Files), on its servers or via a professional hosting service provider, and on servers located in a territory of the European Union.

Technical support

In the event of any difficulty encountered while using our Services, the Client may contact PRECISIA using contact details provided in article "PRECISIA information". Technical support service is available from Monday to Friday, excluding public holidays, from 9 am to 6 pm according to the central european time (CET) timeframe. Depending on the identified need, PRECISIA will estimate the response time and inform the Client accordingly. 6.4 - Optional Services The Client may request the following optional Services to PRECISIA: - Specific Development Services; - Professional Services. if Precisia agrees to perform these optional Services for the Client, their additional cost will be included in a Quotation. Unless otherwise planned in the Quotation, any optional Services will be paid by the Client under 30 days upon signing the Terms and Conditions. PRECISIA shall use its best efforts to provide the optional Services within the time frame requested by the Client.

7. Duration of the Services

The Subscription starts on the day of subscription for an initial period as indicated in the Quotation. It is tacitly renewed, for successive Periods of the same duration as the initial period, from date to date, unless the Subscription is terminated under the conditions of article "Termination of the Services".

8. Trial period

PRECISIA may offer the Client a Trial Period, free of charge, for the sole purpose of allowing the Client and its designated Users to test the Solution and evaluate its suitability for their needs. The duration of the Trial Period shall be mutually agreed upon by the Parties in writing, by any means (the “Trial Period”). During the Trial Period, PRECISIA shall send an invitation to register on the Solution to the Client’s authorized Users. Registration results in the creation of an Account for each User in the name of the Client, allowing access to the Services through individual login credentials. Access to the Services is subject to the User’s acceptance of the Terms and Conditions, which must be confirmed by ticking the corresponding box during registration. Users who do not accept the Terms and Conditions will not be permitted to access the Services during the Trial Period. In light of the nature of the Trial Period, the following provisions of the Terms and Conditions shall not apply: “Subscription and Access to Services”, “Duration of the Services”, “Financial Terms”, and “Termination of the Services”. All other provisions shall remain fully applicable throughout the Trial Period. At the end of the Trial Period, the Client may choose to subscribe to the paid Services by entering into a Quotation with PRECISIA.

9. Financial terms

1. Price of Services

The price of the Services depends on the number of Seats and the number limit of Credit subscribed by the Client as indicated in the Quotation. The limit of Credits allocated each month in accordance cannot be carried over to subsequent months. If the Client reaches their monthly Credit limit, they must contact PRECISIA to discuss purchasing additional Credits. If this type of overrun is recurrent, the parties will meet to negotiate an increase in the Credit limit. The number of Credits required per extraction is indicated on the Solution. The Client's Credit usage history is visible on their Dashboard. Any Period started is due in full. PRECISIA’s prices may be revised at any time under the conditions of the article "Modification of the Terms and Conditions” at the sole discretion of PRECISIA. If an exchange rate is applicable, exchange charges applicable applicable on the date of payment of the price shall be borne by the Client. Where applicable, the Client is solely responsible for the payment of all bank charges relating to the payment of prices, with the exception of PRECISIA’s bank charges.

2. Invoicing and payment terms

PRECISIA will send the Client an invoice for each Period by any useful means. PRECISIA’s payment terms are specified in the Quotation. The Client warrants that they have all necessary authorizations to use this method of payment.

3. Consequences of late or non-payment

In the event of default or delay in payment, PRECISIA reserves the right, from the day after the due date shown on the invoice, to:

Immediately suspend the Services until full payment of the amounts due,
Charge interest on arrears equal to 3 times the legal interest rate, based on the amount of unpaid sums by the due date, and a flat-rate indemnity of 40 euros for collection costs, without prejudice to additional compensation if the collection costs exceed this amount.

10. Intellectual property rights

1. Intellectual property rights of PRECISIA

The Solution is PRECISIA’s property, as are PRECISIA’s software, PRECISIA’s Specific Development infrastructures, databases and content of any kind (texts, images, visuals, music, logos, trademarks, etc.). They are protected by all intellectual property rights or database producers' rights in force. The license granted to the Client does not entail any transfer of ownership. The Administrator, as well as the Users, is granted a non-exclusive, personal and non-transferable license to use the Solution in SaaS mode for the duration specified in the article "Duration of the Services".

2. License granted to PRECISIA regarding the Input Files

The Input Files remain the property of the Client and may be protected by all industrial and intellectual property rights. The Client grants PRECISIA for the duration of the Services a non-exclusive, worldwide license to use the Input Files for the performance of the Services. PRECISIA undertakes not to use the INPUT FILES for any other purpose, and will not in any way train its algorithm with this data. The Client undertakes to obtain prior to sending the Input Files to PRECISIA:

To have all the necessary authorizations of all persons concerned in the Input Files for its processing by PRECISIA.
The rights necessary for the exploitation of any material protectable under an intellectual property contained in the Input File. The license granted to PRECISIA is non-transferable and is for the sole purpose of enabling PRECISIA to perform the Services. The Client guarantees PRECISIA that it has all the rights and authorizations necessary to grant this license and that the licenses do not contain anything that may fall under the laws and regulations relating in particular to counterfeiting, unfair competition, privacy, image rights, personality rights and more generally contravene the rights of third parties. The Client shall indemnify and hold PRECISIA harmless from and against any and all claims, losses, damages, liabilities, costs and expenses arising out of Client's violation of this right to grant this license.

11. Commercial references

The parties may use their respective names, brands and logos, and refer to their respective platforms, as commercial references, for the duration of their contractual relationship and 3 years thereafter.

12. Client’s obligations and liability

1. Regarding the provision of information

The Client undertakes to provide PRECISIA with all the information required to subscribe to and use the Services.

2. Regarding the Client’s Account

The Client :

warrants that the information provided in the form is accurate and undertakes to keep it up to date,
acknowledges that this information serves as proof of their identity and becomes binding as soon as it is validated,
is responsible for maintaining the confidentiality and security of their login and password. Any access to the Solution made using their login and password is deemed to have been made by the Client. The Client must immediately contact PRECISIA using the contact details provided in article "PRECISIA information" if they discover that their Account has been used without their knowledge. The Client acknowledges that PRECISIA shall have the right to take all appropriate measures in such a case. The Client is solely responsible for creating access for Users and for setting their access rights.

3. Regarding Input and Output Files

The Client is responsible for all Input Files of any kind that they Upload to on the Solution. More specifically, the Client is solely responsible for:

The accuracy and completeness of the Input Files, and PRECISIA cannot be held liable in any way for any errors, typos, omissions or information that may mislead the AI tool.
The use it makes of the Extracted Data and the Output Files, PRECISIA cannot be held liable in this respect under any circumstances. Furthermore, PRECISIA cannot be held liable for any use or any decision made by the Client on the basis of the Data Extracted via the Solution, it is reminded that the Solution is only a research tool. The Client retains full ownership of:
the Input Files added to the Solution
the Extracted Data
the Output Files generated by the Solution.

4. Regarding the use of the Services

The Client acknowledges that the provision of the Services requires a connection to the Internet and that the quality of the Services depends on this connection, for which PRECISIA is not responsible. The Client is responsible for their use of the Services and the use of the Services by Users. The Client undertakes to ensure that the Services are used exclusively by them and/or Users, who are subject to the same obligations as the Client in their use of the Services. The Client undertakes not to use the Services for purposes other than those for which they were designed, including, but not limited to :

Engaging in any illegal or fraudulent activity,
Creating an activity competing with that of PRECISIA,
Undermining public order and morality,
Infringing the rights of third parties in any way whatsoever,
Violating any contractual, legislative or regulatory provision,
Engaging in any activity likely to interfere with a third party's computer system, in particular for the purpose of violating its integrity or security,
Assisting or incite a third party to commit one or more of the acts or activities listed above. The Client also refrains from:
Copying, modifying or misappropriating any element belonging to PRECISIA or any concepts it exploits within the framework of the Services,
Engaging in any behavior likely to interfere with or hijack PRECISIA’s computer systems or undermine its computer security measures,
Infringing PRECISIA’s financial, commercial or moral rights and interests,
Marketing, transferring or otherwise giving access in any way whatsoever to the Services, to information hosted on the Solution or to any element belonging to PRECISIA. The Client agrees not to upload any Input Files (this list is not exhaustive):
infringing public order and morality (pornographic, obscene, indecent, shocking or unsuitable for a family audience, defamatory, abusive, violent, racist, xenophobic or revisionist),
infringing the rights of third parties (counterfeit content, infringement of personality rights, etc.) and more generally violating a contractual, legislative or regulatory provision,
prejudicial to third parties in any way whatsoever,
misleading, deceptive or proposing or promoting illicit, fraudulent or deceptive activities,
harmful to the computer systems of third parties. The Client shall indemnify PRECISIA against any claim and/or action that may be brought against it as a result of Client’s breach of any of its obligations. The Client shall indemnify PRECISIA for any loss suffered and reimburse PRECISIA for any sums it may have to bear as a result. It is the responsibility of the Client and Users to exercise discretion in interpreting and using this information generated by the AI system. PRECISIA does not wish its AI system to be used for high-risk purposes and does not wish to be a provider of high-risk AI. Consequently: - the Client shall refrain from modifying the Solution and/or using it for high-risk purposes, - the Client shall refrain from using the Solution for any purpose indicated as high-risk by the regulations on AI. The Client acknowledges that AI systems may be subject to bias and that this may potentially affect the results, recommendations, or decisions generated by the AI system. As such, PRECISIA shall not be liable for any bias introduced by the Input Files provided by the Client and the responses generated based on the information derived from such Input Files.

13. PRECISIA’s obligations and liability

PRECISIA undertakes to provide the Services with diligence, operating under a best-effort obligation. PRECISIA is committed to complying with the provisions of Regulation 2024/1689 on AI.

1. Regarding the quality of the Services

PRECISIA uses its best efforts to provide the Client with quality Services. To this end, PRECISIA regularly carries out checks to verify the operation and accessibility of its Services. However, PRECISIA shall not be held liable for temporary difficulties or impossibilities in accessing its Services resulting from:

circumstances external to its network (including but not limited to partial or total failure of the Client’s servers),
failure of equipment, cabling, services or networks not included in its Services or not under its responsibility,
interruption of Services by telecom operators or Internet service providers,
intervention by the Client, such as incorrect configuration of the Services,
force majeure. PRECISIA is responsible for the operation of its servers, the outer limits of which are constituted by the connection points. Furthermore, PRECISIA does not guarantee that the Services:
will be totally free of errors, misstatements, defects or faults, as they are subject to constant research to improve their performance and progress,
will specifically meet the Client’s needs and expectations, as they are standard and in no way tailored to the Client’s personal requirements.

2. Regarding the Solution service level guarantee

PRECISIA offers no guarantee of the Solution's level of service. However, PRECISIA makes every effort to maintain 24/7 access to the Solution, except in the event of scheduled maintenance under the conditions defined in article "Maintenance" or in the event of force majeure.

3. Regarding the backup of data on the Solution

PRECISIA shall use its best efforts to safeguard all data produced by or entered on the Solution, including the safeguarding of Input and Output Files. However, except in the case of proven negligence on the part of PRECISIA, it is not liable for any loss of data during maintenance operations.

4. Regarding data storage and security

PRECISIA provides sufficient storage capacity for the operation of the Services. PRECISIA makes its best efforts to ensure data security by implementing measures to protect its infrastructures and Solution, to detect and prevent malicious acts and to recover data.

5. Regarding the Input and Output Files

The quality of the Output Files and the Data Extracted by PRECISIA’s AI tool depends directly on the clarity of the Input Files and the Extraction Parameters selected by the Client. The User is therefore solely responsible for the relevance, accuracy and format of :

the Input Files downloaded on the Solution,
The Extraction Parameters selected. As a result, PRECISIA cannot be held responsible for the quality of the Extracted Data and the Output Files when they are impacted by inadequate, poor quality or erroneous Input Files and Extraction Parameters. Based on the Input Files and Extraction Parameters selected by the Client, PRECISIA will notify the Client via the Solution of the data reliability score. PRECISIA will not be responsible for the biases introduced by the Input Files and the Extraction Parameters provided by the Client and the Output Files generated on the basis of the information derived from these biases. PRECISIA implements its best efforts to correct the biases inherent in the design of the AI system on which the operation of the Service is based. PRECISIA undertakes not to train its AI with Client Input Files.

6. Regarding subcontracting and assignments

PRECISIA may use subcontractors to carry out the Services, and these subcontractors are subject to the same obligations as PRECISIA. Nevertheless, PRECISIA remains solely responsible to the Client for the proper performance of the Services. PRECISIA may substitute any person who will be subrogated in all its rights and obligations under its contractual relationship with the Client. In such a case, PRECISIA will inform the Client of this substitution by any written means.

14. Limitation of PRECISIA’s liability

The Client acknowledges that the AI solution associated with the Service is not a high-risk AI with regard to the Regulations PRECISIA does not want its AI system to be used for high-risk uses and does not want to be a high-risk AI provider. Consequently, the Client shall refrain from modifying the Service and/or using it at high risk. PRECISIA will not be liable for any failure to do so. PRECISIA’s liability is limited solely to proven direct damages suffered by the Client as a result of using the Services. With the exception of bodily injury, death or gross negligence and willful misconduct as referred to in article 1231-3 of the French Civil code, and subject to having made a claim by registered letter with acknowledgement of receipt, within a period of one month following the occurrence of the damage, PRECISIA’s liability shall not exceed the amounts received by PRECISIA for the provision of its Services.

15. Confidentiality

The Parties undertake to keep confidential, for the duration of the Services and for three years thereafter, all information relating to or held by the other Party, of which they may have become aware during the conclusion and performance of their contractual relationship, and in particular the Input and Output Files. This obligation does not extend to information: - of which the receiving party was already aware, - already public at the time of its communication or which would become so without breach of this clause, - which would have been lawfully received from a third party, - whose communication would be required by judicial authorities, pursuant to laws and regulations, or to establish the rights of a Party within the framework of the contractual relationship between the Parties. Confidential information may be disclosed to the Parties' respective employees, collaborators, interns, agents, and co-contractors, provided they are subject to the same confidentiality obligation.

16. Admissible modes of proof

Proof may be established by any means. The Client is hereby informed that data exchanged via the Solution as well as data collected on the Solution constitute the main accepted mode of proof, in particular to demonstrate the reality of the Services performed and the calculation of their price.

17. Personal data processing

1. General provisions

As part of their contractual relations, each Party shall undertake to comply with the applicable regulations on personal data processing and, in particular, the Applicable Regulation. Each Party processes personal data of contact person of the other Party involved in the performance of the Contract, as controller within the meaning of the Applicable Regulation for the purpose of managing the contractual relations between the Parties and for the duration of the Contract. These processing are carried out for the execution of the Contract and only identification data (in particular surname, first name, email address, telephone number) are processed by the Parties. Personal data are retained during the duration strictly necessary for the purposes of managing the business relationship between Parties. The staff of the Party controller of the processing, its control services (notably auditor) and its processors could have access to personal data. The processing may result in the exercise by each Party’s contact person of their rights under the Applicable Regulation.

2. Processing of personal data by PRECISIA as a processor

Purpose The purpose of this clause is to define the conditions under which PRECISIA undertakes to carry out, on Client’s behalf, the personal data processing operations defined below.
Description of the processing carried out by PRECISIA As part of the Services, PRECISIA processes personal data in the name and on behalf of the Client as a data processor, while the Client acts as a data controller within the meaning of the Applicable Regulation. The characteristics of the processing are described in Appendix 1 of this Terms and Conditions.
PRECISIA's obligations with respect to the Client

Data processing: PRECISIA undertakes to process the personal data only for the purposes listed in Appendix 1 and in accordance with the Client’s documented instructions, including with regard to transfers of data outside the European Union. Where PRECISIA considers that an instruction infringes the Applicable regulation, he shall immediately inform the Client thereof. Moreover, if PRECISIA shall process personal data and transfer them to a third country or an international organization, according to the applicable legislation of this Term and Conditions, he shall inform the Client of that legal requirement before processing, unless that law prohibits such information on important grounds of public interest.
Security and data confidentiality: PRECISIA undertakes to implement the appropriate technical and organisational measures to ensure the security and integrity of personal data, their backup and the restoration of their availability in the event of a physical or technical incident. PRECISIA ensures that the persons authorized to process the personal data hereunder have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.
Sub-processors: PRECISIA is authorized to recruit the Sub-Processor listed in Appendix 1 to carry out processing activities. PRECISIA shall inform the Client, in writing beforehand, of any intended changes concerning the addition or replacement of Sub-Processors as listed. This information must clearly indicate which processing activities are concerned, the name and contact details of the Sub-Processor. The Client has a period of fifteen (15) calendar days from the date of receipt of this information to submit its legitimate and justifiable objections. In the absence of notification of objections after this period, the Client shall be deemed to have authorized the use of the relevant Sub-Processor. In the event of Client's continuing objections, the Parties shall meet in good faith and use their best efforts to discuss a resolution. PRECISIA may choose to (i) not hire the Sub-Processor or (ii) take the corrective action requested by the Client in connection with the objections before hiring the Sub-Processor. If neither option is reasonably possible, and if PRECISIA cannot for legitimate reasons hire another processor for the intended processing, either Party may terminate this Terms and Conditions upon a thirty (30) days' notice. The Sub-Processor shall comply with the obligations hereunder on behalf of and in accordance with the Client’s instructions. PRECISIA shall ensure that the Sub-Processor provides the same sufficient warranties regarding the implementation of appropriate technical and organizational measures so that the processing meets the requirements of the Applicable Regulation. If the Sub-Processor fails to fulfil its data protection obligations, PRECISIA remains fully liable to the Client for the Sub-Processor’s performance of its obligations.
Transfer of personal data outside the European Union: PRECISIA is authorized to transfer personal data processed as part of this Terms and Conditions to countries located outside the European Union, if appropriate safeguards have been implemented as defined under Chapter V of GDPR.
Assistance and provision of information: PRECISIA undertakes to assist the Client and to respond without undue delay to any request for information sent by the Client, whether in the context of a request for the exercise of their rights by data subjects, a privacy impact assessment, or a request made by a supervisory authority or the Client's data protection officer.
Exercise of data subject’s Rights: Insofar as this is possible, PRECISIA shall assist the Client in fulfilling its obligation to respond to requests made to PRECISIA by data subjects to exercise their rights under the Applicable Regulation. Where requests are made directly to PRECISIA, PRECISIA shall promptly send such requests to the Client by e-mail to the address provided by the Client.
Notification of personal data breach: PRECISIA shall notify the Client of any personal data breach relating to the processing operations covered by this Agreement, without undue delay after becoming aware of it and to provide the Client with all relevant information and documentation relating to such personal data breach.
Fate of the data: PRECISIA undertakes, at the Client's election, to delete the personal data at the end of the Terms and Conditions or to return it to the Client and not to keep a copy of it, unless required by the Applicable Regulation. The Client has one (1) month from the end of the Terms and Conditions to exercise this choice. After this period, PRECISIA shall delete all personal data.
Documentation: PRECISIA shall make available to the Client, at the Client's request, all information and documents necessary to demonstrate compliance with its obligations and allow for audits. The Client may carry out audits once a year, at its own expense to verify PRECISIA's compliance with the obligations set forth in this article. The Client will inform PRECISIA of the audit at least two (2) weeks before. PRECISIA may refuse the identity of the auditor if it belongs to a competing company. The audit shall be conducted during work hours and with the least possible disturbance for PRECISIA’s activity. The audit shall not threaten (i) technical and organizational security measures implemented by PRECISIA, (ii) security and confidentiality of data of PRECISIA’s other customers, (iii) the proper functioning and organization of PRECISIA. When possible, Parties will agree beforehand on the scope of the audit. The audit report will be sent to PRECISIA as so to submit comments, which will be attached to the final version of the audit report. Each audit report will be considered as a confidential information.
Client's obligations with respect to PRECISIA: The Client undertakes to:

provide PRECISIA with the personal data mentioned in Appendix 1, except any improper, disproportionate or unnecessary personal data, and except any “particular” personal data within the meaning of the Applicable Regulation, except if the processing activities justify it. In this case, the Client will have to document these justifications and to take all measures, notably of prior information, to collect appropriate consent and appropriate security measures, appropriate for such particular data;
collect under its liability, lawfully, fairly and in a transparent manner the personal data provided to PRECISIA, for the performance of its services, and in particular, to ensure the lawfulness of processing and the information due to data subjects;
maintain a record of processing activities carried out and more generally, comply with the principles of the Applicable Regulation;
ensure, before and throughout the processing, compliance with the obligations set out in the Applicable Regulation.

18. Force majeure

PRECISIA shall not be liable for any failure or delay in the performance of its contractual obligations due to force majeure occurring during the term of its relationship with the Client as defined in article 1218 of the French Civil Code. If PRECISIA is prevented from fulfilling its obligations due to force majeure, it must inform the Client by registered letter with acknowledgement of receipt. Obligations will be suspended on receipt of the letter and must be resumed within a reasonable time once the force majeure has ceased. PRECISIA nevertheless remains bound by the performance of obligations not affected by force majeure.

19. End of Services

The Subscription may be canceled by the Client at any time but no later than 30 days before the end of the current Period, by :

The Client, directly and free of charge, via the Solution;
PRECISIA, by sending an email to the Client. Any Period started is due in its entirety. The Client no longer has access to their Account once the Services have ended. The Client can also delete their account directly on the Solution which will immediately cancel any active subscription.

20. Sanctions in the event of breach

The following constitute material obligations for the Client:

payment of the price, except during Trial Period,
not to provide PRECISIA with incorrect or incomplete information,
to comply with usual rules of politeness and courtesy in dealings with PRECISIA,
not to use the Services for a third party,
not to engage in any illegal or fraudulent activities or activities that infringe on the rights or safety of third parties, undermine public order or violate applicable laws and regulations. In the event of a breach of any of these material obligations, PRECISIA may:
suspend or terminate the Client’s access to the Services,
Delete all Input Files related to the breach,
publish on the Solution any information message PRECISIA deems useful,
notify any competent authority, cooperate with it and provide it with any information that may be useful in investigating and punishing illegal or illicit activities,
take any legal action. These sanctions are without prejudice to any damages that PRECISIA may claim from the Client. In the event of a breach of any obligation other than a material obligation, PRECISIA will request the Client by any appropriate written means to remedy the breach within a maximum period of 15 calendar days. Services will be terminated at the end of this period if the breach is not remedied. Termination of Services entails deletion of the Client’s Account.

21. Modification of Terms and Conditions

PRECISIA may modify its Terms and Conditions at any time and will inform the Client by any written means (and in particular by email) at least 45 calendar days before they come into force. The amended General Terms and Conditions are applicable upon renewal of the License, as provided in the "Duration of the Services" article. If the Client does not accept these modifications, they must terminate their Subscription in accordance with article "End of Services". If the Client uses the Services after the entry into force of the modified Terms and Conditions, PRECISIA considers that the Client has accepted them.

22. Language

In the event of contradiction or dispute as to the meaning of any term or provision, the English language shall prevail.

23. Applicable law and jurisdiction

The Terms and Conditions are governed by French law. In the event of a dispute between the Client and PRECISIA, and in the absence of an amicable Terms and Conditions within 2 months of the first notification, the dispute shall be submitted to the exclusive jurisdiction of the courts of Paris (France), except in the event of mandatory provisions to the contrary. Appendix 1 – Personal Data

Description of the processing of personal data carried out by PRECISIA on behalf of the Client

Purpose(s) of the processing	Provision of the Services
Nature of the processing	collection, recording, organization, structuring, storage, adaptation or modification, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
Categories of personal data	All types of personal data included in the Input Files
Categories of data subjects	All types of data subjects mentioned in the Input Files
Duration of the processing	Duration of the Services

List of the Sub-Processor(s) authorized

Sub-Processor(s) authorized	Processing activities sub-processed	Localization of the processing	Appropriate safeguards implemented in case of transfer of personal data outside the EU
Supabase	Database, storage, and authentication management	EU hosting configured	GDPR-compliant; no transfer outside the EU
Vercel	Frontend hosting and serverless API delivery	EU hosting configured	Standard Contractual Clauses (SCCs), GDPR-compliant
AWS (Lambda)	Serverless backend processing (container-based functions)	EU hosting configured	SCCs in place, GDPR-compliant
Sentry	Error tracking and monitoring (anonymized data only)	EU hosting configured	SCCs and DPA in place, GDPR-compliant
GitHub	Code hosting and CI/CD pipelines (no access to production data)	Primarily US-based	SCCs in place; limited to metadata, not client data; GDPR-compliant

Terms of Service

Our terms and conditions